State Farm® Insurance Agent Christian Serrano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sergio Salazar
August 18, 2026
"Andrea was very helpful 100%"
"Sergio, thank you for the fantastic review! We’re always here to support you with your insurance needs in Rockwall. "
Heather Vitanza
August 14, 2026
"Christian Serrano surrounds himself with the best! I have had the pleasure of working with several of the folks in his office as I moved my Homeowners insurance, Auto insurance for 3 cars, renters insurance (college apt), and a couple of other small policies over to State Farm. Everyone provided prompt communications, accurate estimates, and ultimately helped us purchase the exact policies we needed at a super competitive price. The response time is unparalleled! Whether on the phone, email, or texting I was always sure to get a quick answer to my question! Melissa and Karina are ROCKSTARS! I highly recommend this agent and office!"
"Heather, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rockwall. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Christian Serrano and Team "
Amaya Lopez
August 10, 2026
"Andrea B. was very helpful and a lot of help. She had the best customer service and made the process smooth. I recommend her 100%"
"Thank you so much for the 5 stars, Amaya! We truly appreciate your feedback and are always happy to help whenever you need us. "
Sharon Bangura
July 19, 2026
"Excellent customer service! My representative Angie was friendly, knowledgeable, and made the process quick and easy. She answered all my questions and made sure I understood my options. Highly recommend!"
"Hi Sharon, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Rockwall. If you ever need help, we are just a phone call away! - Your State Farm Agent, Christian Serrano "
Bridget Cook
June 30, 2026
"Ally Odom is my new insurance agent with Christian Serrano State Farm. She was so pleasant and made me feel so comfortable I didn't feel any frustration or pressure at all. My quotes for homeowner and auto insurance were cheaper than my previous policies with competitors. I will definitely recommend her to any of my family or friends."
"Thank you so much for the 5-star review of State Farm Agent Christian Serrano’s Team! We deeply appreciate your kind words here in Rockwall . "
Jessica Arroyo
June 11, 2026
"I’ve had such a great experience with this company. Jesse recently helped me switch my auto insurance to a new policy for my family and I, and it was such a smooth transition. He was super knowledgeable and really took the time to explain everything to me so I understood the terms completely. I would highly recommend Jesse and State Farm to anyone!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Christian Serrano’s Team. "
Cassidy Smith
April 17, 2026
"Just wanted to say how helpful Karina has been in meeting my insurance needs. I would recommend this agency to everyone."
"Thank you for taking the time to leave such a great review, Cassidy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Juan Pardo
March 26, 2026
"Karina is very helpful whenever I have any questions about my policies. I always recommend Christian Serrano State Farm to all my friends."
"Thank you for the 5-star review, Juan! Here on State Farm Agent Christian Serrano’s Team, we are proud to serve our community and appreciate your recognition. "
Analia
June 27, 2025
"Amazing service from the front desk lady Karina Pardo!! I felt extremely helped out due to her guidance!!"
Rosaline Nova
April 25, 2025
"5/5 ¡Karina es un encanto y muy servicial! ¡Gracias por contarme cómo funciona mi cobertura de vivienda!"
Aurea Maciel
March 19, 2025
"I will like to thank my State farm agent Karina Pardo, because she is always so friendly and kind and because she always help us when we have questions or if we need something about our insurance. Thanks Karin for everything ☺️"
Guama Navarro
February 17, 2025
"State Farm es muy buena aseguradora y con agentes como Christian serrano mucho mejor. Fui atendido por este joven y en honor a la verdad quedé muy satisfecho y complacido conseguí lo que andaba buscando y me sentí muy bien tratado. Lo recomiendo 100%
Sería bueno que todos los agentes que trabajen directamente con personas fueran Atentos y cordiales como este muchacho"
Gloria Martinez
January 15, 2025
"Sandra es muy buena agente me ayuda mucho y contesta todas mis dudas y preguntas . Definitivamente es la mejor aseguradora que he tenido"
Miguel Ramos
January 8, 2025
"Treven V."
Max Bazan
January 2, 2025
"Spoke to Treven about insurance and he helped me through the process, made the process quick and easy. Id recommend him to everyone I know- Thanks Treven!"
TOBIN REINHOLD
December 28, 2024
"Treven Veltman was so knowledgeable and helpful. He answered all my questions and was very patient. I highly recommend him to anyone looking for insurance."
Juli Burns
December 28, 2024
"Great customer service! Treven Veltmen provided answers to all our questions. His willingness to go above and beyond is greatly appreciated!"
Walker Garrison
December 27, 2024
"Treven was very personable and helpful throughout my process of finding the right insurance for me. He was very professional and knowledgeable about all the information I needed. Ya'll get at the man !!! Thank you again brotha!"
Cody Bush
December 27, 2024
"Just had my best experience with Treven! He made sure I understood how all my policies worked and really was just a well mannered young man!"
dylan hamilton
December 27, 2024
"Worked with Treven, great experience, easy to work with."
Brody Hanna`
December 27, 2024
"I worked with Treven Veltman. He was very informative and knowledgeable on all my questions asked. Could not have asked for a better person!"
Blake Alberson
December 26, 2024
"State Farm is wonderful. Treven helped me with everything I needed and was great with communication. Excellent work."
Pam Matlock
December 26, 2024
"Treven was professional, reliable, and provided great service! Highly recommend!"
Landon Hulet
December 25, 2024
"my experience with Treven Veltman has been amazing. Hes helped me with any questions I’ve had! He’s make it easy!"
chad sledge
December 24, 2024
"Treven worked with us on our auto quote and was very helpful and answered all of our questions. Looking forward to working with him for our other insurance needs!"