State Farm® Insurance Agent Christian Serrano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Josh Rattan
May 18, 2024
"Melissa helped us with our home and auto insurance, she was amazing!!!! We are so pleased with her detail of explanation while reviewing both policies! Do yourself a favor and call her for all your insurance needs!!"
"Thank you, Josh! We truly appreciate you trusting us with your home and auto insurance! Melissa and our team take great pride in fully educating everyone with all the coverages that are available"
Ashlie Blanks
May 12, 2024
"Highly recommend not only this agency but our agent Melissa! She is amazing, provides all the information you need and doesn’t hesitate to answer any questions/concerns. She’s a rockstar and was a big help for me and my wife!"
"Thank you, Ashlie! We appreciate your kind words and look forward to continuing to take care of you and your family's insurance needs"
Nate
May 9, 2024
"Christian was very helpful, and got me the best deal on insurance I've had in Texas. Highly recommend!"
"Thank you, Nate! So happy we were able to help you out and we look forward to serving you!"
Lisa Christian
April 30, 2024
"Apparently they don't do boat insurance, but got a good deal on auto! Thanks Christian!"
Rev2939
March 28, 2024
"I am a State Farm client at a different agency but I will probably leave based on the way this agency treated a dear friend of mine. My friend was scheduled for an interview and then canceled on the day before due to a "family emergency" which is reasonable. The office manager, Tom, promised to reschedule the interview but has not called my friend back nor has he or anyone else responded to my friend's messages. Essentially, my friend has been ghosted. This is the most cowardly and unprofessional behavior I have ever witnessed. If this is how State Farm treats potential candidates, I cannot imagine how they treat their employees."
Noah Thomas
March 27, 2024
"Rick helped me super quickly when I was looking for car insurance and educated me on various healthcare plans and their coverage."
Katelyn Prendergast
March 25, 2024
"Rick was very helpful and diligent in in finding ways to help me have the best quality of insurance in my budget. I will be recommending my friends."
Gustavo Reyes
March 25, 2024
"I switched over my home, auto, and boat policy because Melissa was so thorough she went above and beyond explaining the coverages in detail and advised me on several coverages. I highly recommend this agency and if you decide to give them a call ask for Melissa!"
"Thank you, Gustavo, for trusting us with your home, auto, and boat insurance! Melissa, along with the rest of our team, take great pride in our role as your insurance advisors!"
Kelly Duplooy
March 23, 2024
"Ricky did a great job explaining my insurance to me! 10/10 would recommend calling him for your insurance needs!"
"Thank you, Kelly, for allowing us to help you with your insurance needs!"
Nancy Ontiveros
March 21, 2024
"Me parese un excelente servisio me aclara todas mis dudas es muy amable"
"Gracias, Nancy, por confiar en nosotros!"
Jesus Varela
March 20, 2024
"Oh my, where do I begin. I would like to express my biggest appreciation to Christopher Ramos. Mr. Ramos was super knowledgeable, professional, passionate, and ethical when it came to explaining the policy. Chris always ensures that we are taken care of. Aside from answering all of our questions, Chris provided solutions and that is what we admire the most. I recently moved to a new apartment and the process was super simple and expedited. I have been with this agency for two years and I plan on continue to be a loyal policy holder. Once again, thank you Chris! 😁😁😁😁😁"
"Thank you, Jesus. We truly appreciate your loyalty and for allowing us to serve you with your renters and all your insurance needs!"
david banda
March 20, 2024
"Chris was able to help me with all my house insurance and life insurance questions and quotes and helped me settle with one of them amazing service!"
"Thank you, David. We truly appreciate you trusting us with protecting your home and your family with our homeowners and life insurance! "
Karen Ramos
March 20, 2024
"Chris is great!!! He was able to help my family and I with our Car Insurance AND Life Insurance. Totally recommend giving him a call. And best part is… HE IS BILINGUAL!!!"
"We appreciate your business and for trusting us with your auto and life insurance! Chris and the rest of the team take great pride in serving you!"
Rowdy
March 20, 2024
"I would highly recommend doing business here! Rick was super helpful and got me a lower rate on my car insurance and now i am paying a lot less than before."
"Thank you for your kind review, Rowdy! Rick and the rest of our team take pride in helping anyone find a better rate on their auto insurance!"
Kenson Probst
March 19, 2024
"Nice people, Very friendly with giving me a quote. @Rick"
"Thank you, Kenson, for the opportunity to provide you with a quote!"
Lane Mckinney
March 19, 2024
"Rick helped us get the best price on our car and home insurance. Thank you so much Rick! Can’t recommend them enough"
"Thank you, Lane, for letting us help you with your car and home insurance! Rick and the rest of our team take great pride in being able to serve you!"
Patsy Lax
March 19, 2024
"I highly recommend Rick with Christian Serrano State Farm. He is very helpful in assisting with car insurance coverage and answered all of my questions, along with saving me money."
"Thank you, Patsy, for trusting Rick and our office with providing you with an auto quote! "
Shelby Byrne
March 19, 2024
"Christian Serrano State Farm is the best agency to work with. Rick was very helpful and informative regarding car, life and health insurance. They can do it all!"
"Thank you, Shelby, for your kind review! Beyond the auto insurance, we truly appreciate you trusting us with your life and health insurance needs!"
Jorge Saucedo
March 19, 2024
"I highly recommend this agency if you are looking for excellent customer service!! Melissa provided me quotes for auto and home insurance and went above and beyond explaining the coverages, she is very detailed, and cares for her customers! They will continue to have my business year after year!"
"Thank you, Jorge, for trusting us with your auto and home insurance! We truly appreciate your business and loyalty!"
Oscar Monzon
March 18, 2024
"Great service! Melissa is the individual that helped me and she was wonderful, helpful, and very detailed during my search for a car and home insurance! Made the sign up easy and very helpful!"
"Welcome to our State Farm Family, Oscar! We truly appreciate your business and for trusting Melissa and the rest of our team to serve you!"
Mikala Do
March 18, 2024
"Very nice people! Melissa did a great job explaining our policy to us and had exceptional service! She saved us so much more monthly than any other insurance company. She cares for her clients and it is so obvious! She is the best and they're so lucky to have her!"
"Thank you, Mikala, for your kind review! Melissa, and the rest of our team, take great pride in helping everyone with their insurance needs. Thank you for trusting us! "
Cherokee Bynum
March 18, 2024
"Rick was a big help in getting me a quote! He was very attentive and quick! I would highly recommend using him as an agent!"
"Thank you Cherokee for the opportunity to provide you with a quote! "
Jake Bennett
March 16, 2024
"Rick helped me understand some details about my coverage and helped me work out next steps after a hit and run in my truck. Highly recommend him to help you get the coverage you need and understand what your coverage actually means."
"Thank you, Jake, for trusting us in helping you understand your auto insurance policy! We pride ourselves on being insurance advisors and appreciate you recommending Rick and our team!"
Luke Eubank
March 15, 2024
"These guys are great!! Excellent and professional service, but also personal and down to earth. Like a good neighbor, "Rick" was there! ☺️"
"Thank you, Luke, for your kind review! Rick takes great pride on keeping that Good Neighbor promise! "
Jonathan Eubank
March 15, 2024
"Highly recommend this agency branch and Rick Eubank. His customer service was splendid. Glad to be with State Farm, Thank you."
"We are happy to have you in our State Farm family! Thank you for trusting Rick and our team to serve you with your insurance needs."